You are passionate about Beauty, motivated to convey Chanel’s Image and support our Fragrance and Beauty team in this new project….
…Come and join the Beauty Advisor team of our 1st Fragrance and Beauty Boutique in Dubai.
Reporting to Boutique Manager, you will be part of the sales team within our F&B Boutique (make-up, fragrance and skin-care), and you will contribute to build and develop Chanel business by offering to our clients the highest level of client experience.
Your main responsibilities are:
- Ensure excellence in customer service in accordance with the Brand's standards: create a unique experience for each client
- Co-create stories with and for the client and share the brand culture
- Ensure clients are welcomed in a high level manner in order to create a strong relationship with them and ensure brand loyalty
- Handle clients service complaints and requests effectively and according to guidelines
- Develop cross-selling among all categories in the boutique
- Ensure client service follow-up
- Constantly enhance your knowledge on beauty, latest trend in order to ensure the best client service
Boutique organization :
- Ensure the Boutique is perfectly well maintain in respect to the VM guidelines
- Understand and participate in the operations of the Boutique and provide the Boutique manager with appropriate reports
- Contribute to build the success of the Boutique by achieving sales targets
You are a Beauty Advisor with 5 to 7 years of experience within a high-end or Luxury Retail environment. You are passionate about the field of the Beauty and have a strong understanding of client experience.
Your excellent interpersonal, communication skills and sense of initiatives along with a strong intercultural approach will be a real asset to succeed in this position.
English is a must, Arabic or Russian or Chinese would be an advantage.
Position based in Dubai
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