2 Positions – Boutique Dubai Mall & MOE Reporting to the Boutique Manager and working closely with the other Assistant Manager, you will be responsible of assisting her in the management of the team and to contribute to the optimization of the boutique’s results. Your main activities are: Team management - Manage the team in terms of recruitment, leadership, training, performance appraisal, - Monitor the sales target of the boutique staff, - Conduct and/or organize briefings to the team. Client Relations - Deliver excellent customer service to the clients, - Support the sales team on the shop floor, - Manage a portfolio of local and international clients. Control/Monitoring of indicators - Establish the necessary means to achieve the objectives of the shop, - Monitor indicators (turnover, sell through, traffic etc) and propose corrective actions, - Propose actions for customer loyalty and development, - Participate in buying sessions, - Oversee the management, organization and optimization of inventory along with the stock manager, - Participate in restocking along with the boutique manager, - Comply with the Boutique charter and follow all other procedures such as cash, inventory, stock, security etc.
- - - Profile : You have a post graduated degree and an experience of 3 to 5 years in boutique management. You have a strong knowledge of the luxury industry with fashion sensitivity consistent with the brand. You are passionate about the field of the Fashion (design, texture, fabrication…). Your excellente interpersonal, communication and organization skills along with a strong analytic approach will be a real asset to succeed in this position. Strong Excel skills are a plus English is a must, Arabic and/or French would be an advantage. Position based in Dubai.
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